Delete your SlovLearn account
Last updated: 21 May 2026
Two ways to delete your account: directly inside the SlovLearn app (instant, recommended), or by sending us an email. Either way, your account and all associated data are permanently removed — there is no recovery.
Option 1 — Delete from inside the app (recommended)
This is the fastest way. Deletion happens immediately on our servers.
- Open SlovLearn on your device and sign in if you are not already signed in.
- Tap your profile avatar in the top-right corner of the home screen to open the user menu.
- Scroll down and tap «Удалить аккаунт» / «Delete account» (the red button at the bottom of the menu).
- Read the confirmation dialog. Tap «Да, удалить» / «Yes, delete».
- Type УДАЛИТЬ (or DELETE in English) when prompted, then tap OK.
- Your account and all data are deleted immediately. You will be signed out automatically.
Option 2 — Delete by email
If you cannot access the app (uninstalled, lost device, etc.), email us:
- To: wintersword@gmail.com
- Subject: SlovLearn account deletion request
- Body: The Google email address you used to sign in to SlovLearn.
We will verify the request by replying to that email address and then delete the account within 7 business days.
What is deleted
The following data is permanently and immediately erased from our servers (Firebase / Google Cloud, EU region):
| Data | What it is |
|---|---|
| Account | Firebase Authentication record (email, name, UID). |
| Profile | Premium status, settings, language preferences. |
| Learning progress | SRS state for every card (interval, ease, due date, review history). |
| Custom decks | Personal decks you created, including AI-generated cards. |
| Mistakes log | List of cards you marked as «Не знаю» / «Don't know». |
| Stats | Daily streaks, total cards reviewed, time spent. |
| AI quota | Daily generation counter. |
What is kept (and why)
| Data | Retention | Reason |
|---|---|---|
| Anonymized crash reports | Up to 90 days | Sentry crash logs are linked only to a Firebase UID (no email, no IP). When the account is deleted the UID becomes orphaned — the entries remain for 90 days and are then automatically purged. No way to link them back to you. |
| Server access logs | Up to 30 days | Standard Google Cloud / Firebase logs (function invocations, error rates). Used for security and abuse prevention. Auto-deleted by Google. |
This action cannot be undone. There is no «trash» or «restore» — deletion is final. If you sign in again with the same Google account afterwards, you will start fresh as a new user with an empty profile.
Built-in confirmation
To prevent accidental deletion, the in-app flow asks you to:
- Tap the red «Delete account» button.
- Confirm in a dialog that warns about data loss.
- Type the word УДАЛИТЬ or DELETE in capital letters.
Only after all three steps does the deletion run.
Questions?
Email wintersword@gmail.com — we usually reply within one business day.
Developer: Aleksandr Osipov · Ljubljana, Slovenia
Email wintersword@gmail.com — we usually reply within one business day.
Developer: Aleksandr Osipov · Ljubljana, Slovenia